The heart of giving: Samaritans shops and the volunteers behind them
Latest News · 26th July 2023

The heart of giving: Samaritans shops and the volunteers behind them

Op shops are more than just a place to find second-hand treasures.

For Samaritans – a service agency of Newcastle Anglican – these shops play a vital role in helping to raise funds for the charity’s support services and crisis intervention.

The charity recycles clothes, books, and other items at its four stores across Newcastle and Lake Macquarie.

Apart from raising funds to support its services, Samaritans stores offer affordable shopping options for individuals and families.

This benefits those who may be struggling financially and also promotes sustainability by giving new life to pre-loved items.

One of the highlights is the renowned clothing rack at the front of the store. All four locations – Hamilton, Mayfield, Wallsend, and Boolaroo – offer a quality selection of men’s, women’s, and kids’ clothes for just $1.


Samaritans Retail Shop Manager Pauline Sellers says the organisation’s ongoing success relies on the generosity of volunteers.

“It’s not just about keeping the doors open. Volunteers play a crucial role, from sorting donations to serving customers with a smile,” she says.

“There are many benefits to volunteering at Samaritans shops, including developing new skills, building your resume, and making new friends.

“We have been a great local success story and our shops have a really positive impact on the community.”

Volunteer Vicki Dunn, who works at one of the stores every Monday, believes it can be a life changing experience.

“You will have the satisfaction of knowing that you are helping to support a worthy cause and making a positive impact on the lives of others,” she says.

If you’d like to support a Samaritans shop, you can pop in from 9am to 4pm, Monday to Friday. The doors are also open on Saturdays from 9:30am to 1:30pm (Wallsend and Boolaroo) and 10am to 2pm (Hamilton and Mayfield).

Click here for more information or to express an interest in volunteering.