We understand that sometimes families face unique challenges, and Samaritans is here to help. Our services focus on the positives and help you identify and build on your strengths as a family.
Because families are so diverse, we have a range of different services to help you. From counselling and community-based programs through to intensive family support and foster care, we can provide holistic and tailored support.
Resilient children and families form strong communities.
Brighter Futures
An early intervention program that provides support to vulnerable families with children aged 0 to 17. The service is focused on ensuring children can live safely in their homes by helping to address specific problems like domestic and family violence, parental mental health issues and substance misuse.
Who we assist
Our service can assist families who:
- Have children aged 0-17
- Are expecting a baby.
Services
The Brighter Futures Program provides early support and services that include:
- Home visits
- Parenting programs
- Case management
- Assistance to link in with psychological, paediatric, drug and alcohol counselling and other support services
- Support though any court processes
- Help with understanding how to access safe housing
- Support with accessing the National Disability Insurance Scheme (NDIS).
Each family joining the program will actively identify and prioritise their goals for each family member. A case manager will partner with the family to identify what is going well and to build on these strengths.
Locations
Newcastle and Lake Macquarie, NSW.
Child and Parenting Support Service
Children and Parenting Support (CAPS) is an early intervention and prevention program that builds families/ carers capacity to ensure relationships with their children, and their children’s well-being, is improved.
Who we assist
Our Child and Parenting Support Service can assist families who:
- Have children 0-5 years (Supported Playgroups).
- Have children 0-12 years (Case Management and Individual Parenting Support).
- Have children 6-12 years (Child Wellbeing Programs).
- Require Community Service Support and Parenting Programs.
Services
The Child and Parenting Support service and Child Wellbeing Program offer:
- Case Management
We provide personalised parenting support based on the specific needs of parents and carers.
Case management can happen at home, in the community, or through evidence-based parenting programs.
- Parenting Programs
We offer group and one-on-one parenting programs that are evidence-based.
Qualified staff lead these sessions using trauma-informed practices in a safe, judgement-free space.
Our programs include Circle of Security, Bringing Up Great Kids, Shark Cage, and Tree of Life.
- Supported Playgroups
Our playgroups help families connect with others, build support, and encourage positive interactions.
They include fun, age-appropriate activities and teach parents and carers helpful tips for raising children.
Playgroups are free and, and offer resources to support children’s growth. Morning tea is also provided.
Qualified early childhood educators run the sessions and understand children’s development.
- Child Wellbeing Programs
Our programs help children heal from trauma, grief, and loss while improving their behavior, health, and emotional growth.
Qualified facilitators create a safe and supportive environment for small groups.
Evidence shows children in these programs make developmental progress and feel better overall.
Our school-based programs include Drumbeat, Seasons for Growth, and Tree of Life.
Locations
Newcastle, Port Stephens, Lake Macquarie and Lower Hunter NSW.
The Child Wellbeing Program
A community program for children aged 12 and under offering a safe social space for sharing stories, building resilience, and having fun.
Who we assist
DRUMBEAT can assist schools and community groups in Raymond Terrace and the Hunter.
Services
Participants learn different rhythms as a team and as individuals. There are drumming games to cement the key learning outcomes of the program to;
- Build social and emotional resilience for any age group.
- Support managing change and challenges.
- To build resilience through rhythm.
Locations
Raymond Terrace and the Hunter region, NSW.
Intensive Family Preservation
Samaritans Intensive Family Preservation aims to maintain each family we work with as a unit and reduce the risk of children entering the Out Of Home Care system.
Who we assist
Intensive Family Preservation can assist families in the Gosford and Wyong Shires.
Services
Through this program, we can offer you:
- Assistance to link in to parenting programs and skills focussed groups
- Practical skills and planning
- Intensive case management
- Refer and liaise with external providers such as community activities, groups, education and training opportunities, skills training etc to meet your needs
Referrals can only be made through Department of Communities and Justice (DCJ).
Locations
Central Coast, NSW.
Tailored Youth and Family Services
An innovative program that works with children, youth and their families going through challenging times.
Who we assist
Our service can assist families with children aged 7-18 going through challenging times.
Services
Tailored Youth and Family Services can provide the following services:
- Individual counselling for children and youth that can occur in the home or at school.
- Family catch up sessions with support workers to provide support for a particular area of family life and encourage working towards unified goals.
- Parenting support through groups like Circle of Security or Tuning Into Teens to try new ways of communicating with young people.
- After-school group therapy for young people aged 7-12 in Gateshead and surrounding areas that promotes social skills and problem solving.
- In-school group counselling tailored to provide a safe space to explore specific challenges for young people.
- Information and advice on services and resources available to educate families on pre-existing supports and how to find them.
Elevate Youth and Families
An innovative program that works with children, youth and families going through challenging times.
Who we assist
Our service can assist families with children aged 0-17 years. Young people aged 13-17 can access individual support.
Services
- Case Management.
- Parenting support through groups and programs.
- Information, advice and referrals.
- Education and skills training.
- Engaging adolescents through school groups and programs.
Location
Bateau Bay, NSW.