As government restrictions ease and the community adapts, Samaritans is also adapting our service delivery. You can still contact our services via phone, in some services we are organising video appointments, organising for supplies to be picked up safely and connecting you with what you need.

We want to confirm Samaritans' commitment to continuing providing support to people in our community, while ensuring everyone’s safety. We will continue to be guided within our response by NSW Health and Government officials and are adapting to the evolving situation each day.

Samaritans Central Office – Warabrook

Our door may be closed but we’re still open! to ensure the safety of our community we have adapted our service delivery and closed the doors to some of our buildings. We’re still here to support you. Our central office at Warabrook is operating differently so please contact our office on 1300 656 336 and we can direct you.

Service Updates:

Samaritans Emergency Relief Centres

  • Broadmeadow
    4922 1540
    Operating hours: Mon, Wed, Thurs & Fri, 10:00am – 2:00pm
    Donations of non-perishable goods can be dropped off at our Brunker Road office (34 Brunker Road, Broadmeadow) during ER hours above. Please buzz reception using the intercom at the front gate and thank you for your kind donation.
  • Toronto
    4959 7857
    Regular operating hours: Tues, Wed & Fri, 9:30am – noon, 1:00pm – 3:00pm & Thurs, 9:30am – noon
    Amended opening times: Closed from 1:30pm on Wednesdays
  • Cessnock has moved to new premises at 124 Vincent St, Cessnock.
    4993 3430
    Regular operating hours: Mon, Wed & Fri, 10:00am – 2:00pm
    Amended opening times: Operating as per regular schedule
  • Morisset – Food parcels available between 9am – 1pm, Monday – Friday.
    4973 1204
    Regular operating hours: Wed, 9:30am – noon
    Amended opening times: Food parcels available between 9am – 1pm, Monday – Friday.
  • Taree – No ER on site, phone 0436 634 602 on Wed from 11:00am – 1:00pm for alternative options
    0438 067 272
    Regular operating hours: Wed, 11:00am – 1:00pm
    Amended opening times: ER Closed – no emergency assistance available
  • Rutherford – ER Closed, food parcels available on Tuesdays
    0408 253 641
    Regular operating hours: Tue, 10:00am – noon
    Amended opening times: ER Closed – no emergency assistance available. Food parcels available on Thursdays
  • East Maitland – ER Closed
    0407 781 515
    Regular operating hours: Thurs, 10:00am -1:00pm & 1:30pm – 2:30pm
    Amended opening times: ER closed until further notice
  • Gorokan – No ER on site, phone 0437 595 001 during usual opening hours for alternative options.
    4393 2450
    Regular operating hours: Mon, Wed & Fri, 10:00am – 1:00pm
    Amended opening times: ER Closed – no emergency assistance available
  • Wyoming – Now open
    4329 3052
    Open on Mon & Fri from 10:00am – 1:00pm
    Food Parcels only. No appointment required

Samaritans Op Shops

Samaritans Shops are now open with extra safety and cleaning measures in place to protect our volunteers and customers.

Wallsend: Open Monday to Friday 9am – 4pm

Hamilton: Open Tuesday to Friday 9am – 4pm

Mayfield: Open Monday to Friday 9am – 4pm & Saturday 9.30-1

Boolaroo: Open Tuesday to Friday 9am – 4pm



If you have any questions about any of our services, please contact us on 1300 656 336 and we can direct you.