They’ve been a place for people to find comfort, a sense of purpose, and to raise funds for vital services in the local community.
From the early days of Samaritans, the op shops have played an important role in supporting the charity’s crisis intervention programs by offering affordable shopping options for individuals and families.
Samaritans operates stores in Hamilton, Wallsend, and Mayfield.
The op shops recycle clothes, books, and other products. This benefits those who may be financially struggling and breathes new life into pre-loved items.
All money raised goes straight back into the community; locals helping locals.
Retail Supervisor Mandy Moore, who has worked at Samaritans for more than 15 years, says the op shops are a hub for people from all walks of life.
“I’m never going to say I’ve seen it all because tomorrow will bring something new,” she says.
“Our Hamilton store is close to a train station. People see the Samaritans sign and they come in because they need to catch a train, charge their phone, or they are short $2 for a train ticket. There are all sorts of reasons.
I’ve seen people come in who are lost to their day. Nothing is going right, they’re homeless, they feel overwhelmed by it all. Just a simple thing like ‘here have a cup of tea and a biscuit’ and having someone look them in the eye and give them compassion is really important.
The op shops ongoing success would not be possible without volunteers, who help to sort donations and serve customers with a smile
Volunteers are often able to develop new skills, build their resume, and make lasting friendships.
Mandy says it provides a chance to be a part of something positive and gives them a sense of purpose.
“Our volunteers come from all walks of life,” she says.
“Some of them are here because they’re retired and lonely and want to interact and reintegrate themselves back into the community.
“I’ve seen many of them flourish [by becoming volunteers].”
In a further sign of its commitment to the community, Samaritans recently doubled the size of its Wallsend store, allowing it to offer a better variety and bigger items such as bicycles and small furniture.
After serving locals for decades, Samaritans op shops continue to have a meaningful impact on people’s lives.
“We’re only a small local charity, we aren’t Australia-wide,” Mandy adds.
“It’s such a vital service to have. Everything is local – all the good stuff doesn’t go down to Sydney. This is where we stand alone.”
Are you interested in volunteering at our op shops?
Click here for more information or to register your interest.
