Samaritans offices will close for Christmas from 2pm on Thursday December 24 through until 9am on Monday January 4, 2021.
Some services will continue with reduced staff through the holiday period. For further details, please see the list below.
Samaritans is not an emergency or instant response service. If you are in need of urgent assistance during the holiday period, please call Lifeline on 13 11 14 or police/fire/ambulance on 000 if you are in an emergency situation. More help seeking contact numbers can be found here.
We hope that you have a safe and enjoyable Christmas and New Year, and we look forward to working with you in 2021!

Service Christmas hours
Emergency Relief Centres
Broadmeadow – Closed Wednesday December 23 until Wednesday January 13
Cessnock – Closed Wednesday December 23 until Monday January 11
Gorokan – Closed Monday December 21 until Monday January 11
Wyoming – Closed Friday December 18 until Monday January 18 (food hampers only)
Toronto – Closed Friday December 18 until Tuesday January 19
East Maitland – Closed until further notice
Morisset – Closed Monday December 21 until Monday January 4 (food hampers only)
Rutherford – Closed Tuesday December 15 until Tuesday January 5 (food hampers only)
Op Shops
Wallsend – Closed Wednesday December 23 until Monday January 4, 2021
Mayfield – Closed Wednesday December 23 until Monday January 4, 2021
Hamilton – Closed Wednesday December 23 until Tuesday January 5, 2021
Boolaroo – Closed Wednesday December 23 until Tuesday January 5, 2021
Early Learning Centres
Newcastle Early Learning Centre – Closed Wednesday December 23 until Monday January 18, 2021
Woodberry Early Learning Centre – Closed Wednesday December 23 until Monday January 18, 2021
Samaritans Warabrook office
Closed for Christmas from 2pm on Thursday December 24 through until 9am on Monday January 4, 2021.
Samaritans Information and Neighbourhood Centre (SINC), Cessnock
Closed Wednesday December 23 until Monday January 11, 2021.
Samaritans Brunker Road Office (Broadmeadow)
Closed Wednesday December 23 until Monday January 4, 2021.
Taree Hub
Closed from midday Thursday December 24 until Monday January 4, 2021.
Kempsey Hub
Closed from midday Thursday December 24 until Monday January 4, 2021. 24/7 domestic and family violence response and support will still be operational during Christmas and the New Year period. Current clients, the community and service providers can still reach staff on the hub phone 0265 623 705 or the refuge via 0265 628 411 for support.
Bateau Bay Office
Closed on public holidays only.
headspace Cessnock and Maitland
Closed Wednesday December 23 until Monday January 4, 2021.